About the role

A consumer technology retailer seeks a Technical Expert across Saudi Arabia. Support customers with technical troubleshooting and repairs for iPhone and other Apple devices as required.

Responsibilities

• Diagnose hardware and software problems and perform approved repairs.
• Explain repair options and suitable products and services.
• Keep product and repair-process knowledge current.
• Identify recurring service concerns and share technical expertise across the team.

Requirements

• Retail, sales or related experience.
• Hardware and software troubleshooting experience in customer service.
• Visual inspection ability and dexterity to conduct repairs safely.
• Local-language proficiency and flexible retail-shift availability.
• Strong technical knowledge, clear communication and ability to support multiple customers.

Eligibility and working hours

For Saudi and GCC nationals. Weekly hours: 40. Specific available locations are shown on the employer’s application page.

Hiring company and application

Hiring company: Apple. Official posting date: 12 October 2026. Role number: 200598718. TDJOBS shares this public vacancy; applications go to Apple’s official careers page.