About the role

A consumer technology retailer seeks a Genius across Saudi Arabia. Provide advanced technical support and repairs for the Apple products serviced in store.

Responsibilities

• Diagnose hardware and software faults and complete repairs using Genius Bar procedures.
• Explain service options and suitable products to customers.
• Report recurring faults and share technical knowledge with colleagues.
• Mentor team members and help leaders resolve escalated customer concerns.

Requirements

• Retail, sales or related work experience.
• Experience troubleshooting hardware and software in a customer service setting.
• Ability to inspect devices visually and perform repairs safely.
• Written and spoken local-language proficiency.
• Availability for retail shifts, including nights, weekends and public holidays.
• Strong problem-solving, communication and teamwork skills.

Eligibility and working hours

For Saudi and GCC nationals. Weekly hours: 40. Specific available locations are shown on the employer’s application page.

Hiring company and application

Hiring company: Apple. Official posting date: 12 October 2026. Role number: 200598714. TDJOBS shares this public vacancy; applications go to Apple’s official careers page.